Payment Policy for PinkXTop – Kitchen & Home Essentials

Effective Date: May 8, 2025

At PinkXTop, we are committed to providing a secure, transparent, and hassle-free shopping experience. Below are the details of our Payment Policy, ensuring clarity in all payment transactions.

1. Accepted Payment Methods

We support a variety of convenient payment options:

  • Credit Cards: Visa, MasterCard, JCB, American Express

  • Debit Cards: All major debit cards issued by Vietnamese and international banks

  • E-Wallets: Momo, ZaloPay, VNPay

  • Bank Transfer: Direct transfer to our official company bank account

  • Cash on Delivery (COD): Available for domestic orders within Vietnam

2. Payment Security

PinkXTop uses SSL encryption and partners with PCI-DSS compliant payment gateways to ensure that your personal and financial information is protected. All transactions are handled securely.

3. Payment Authorization

When placing an order, you authorize PinkXTop to charge your selected payment method for the total amount, including applicable taxes and shipping fees. Once payment is processed, you will receive an order confirmation via email.

4. Order Confirmation

After placing your order, a confirmation email will be sent to you. This email confirms that your payment was successful and that your order is being prepared for delivery.

5. Price Changes

All product prices are subject to change without notice. However, if you’ve already placed an order, you will be charged the price shown at the time of purchase, regardless of future adjustments.

6. Payment Issues

In case of payment failure (e.g. card declined, insufficient funds, or processing errors), your order may be delayed or canceled. We will notify you immediately and offer alternate payment options.

7. Currency

All prices on PinkXTop.com are listed in VND (Vietnamese Dong). For international customers, final charges may reflect your local currency depending on your bank or payment provider, and exchange rates may apply.

8. Refunds and Cancellations

Refunds will be processed to your original payment method after your return is verified in line with our Return & Refund Policy. If you cancel an order before shipping, a full refund will be issued.

9. Fraud Prevention

We employ advanced security measures to detect and prevent fraud. PinkXTop reserves the right to cancel any suspicious transactions and may request further verification if needed.

10. Customer Support

For any questions or concerns related to payments, please contact our support team:

📧 Email: support@pinkxtop.com
📞 Phone: 0327 143 467